{"id":2154,"date":"2026-09-08T10:08:40","date_gmt":"2026-09-08T10:08:40","guid":{"rendered":"https:\/\/eqasure.com\/?page_id=2154"},"modified":"2026-09-08T10:30:44","modified_gmt":"2026-09-08T10:30:44","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/eqasure.com\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Effective Date: September 1, 2026<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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PRIVACY & DATA PROTECTION POLICY<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. INTRODUCTION & SCOPE<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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EQAsure (“we,” “us,” or “our”) operates as an independent external quality assurance provider for in-vitro diagnostic
laboratories, accessible via https:\/\/eqasure.com\/. We are committed to safeguarding the privacy of our website
visitors, participating medical laboratories, authorized lab representatives, and healthcare professionals.
This Privacy Policy details our practices concerning the collection, usage, processing, storage, disclosure, and protection
of personal data and operational proficiency testing (PT) data. This document complies with the Digital Personal Data
Protection (DPDP) Act, 2023 of India, ISO 17043:2023 guidelines for proficiency testing, and ISO 13528 statistical
requirements.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2. CATEGORIES OF INFORMATION WE COLLECT<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We collect and process the following categories of data necessary to provide our EQA services:<\/p>

  • Personal & Contact Information:<\/strong> Full name, professional designation, official email address, primary phone number,
    and physical postal\/shipping address of laboratory personnel and primary contact persons.<\/li>
  • Laboratory Registration Data<\/strong>: Laboratory name, facility address, regulatory licensing details, NABL accreditation
    status, and billing details.<\/li>
  • Account Credentials<\/strong>: Usernames, encrypted passwords, and unique Participant Identification Numbers (PIN)
    assigned upon web portal registration.<\/li>
  • Proficiency Testing & Performance Data<\/strong>: Analyte test results, methodology details, reagent\/equipment
    specifications, peer group comparison data, and historical cycle evaluations submitted via our intuitive web portal.<\/li>
  • Technical & Usage Data<\/strong>: Internet Protocol (IP) addresses, browser type\/version, device details, login timestamps,
    and system activity logs gathered automatically during portal access.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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    3. LEGAL BASIS & PURPOSE OF DATA PROCESSING<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    We process data strictly for lawful, legitimate, and service-oriented purposes, including:<\/p>

    • Service Execution<\/strong>: Enrolling participating laboratories, dispatching high-quality control samples, processing survey
      entries, and issuing online evaluation reports.<\/li>
    • Statistical Analysis<\/strong>: Conducting scientific statistical calculations and peer group evaluation pursuant to ISO 13528
      standards.<\/li>
    • Certification & Compliance<\/strong>: Issuing end-of-cycle Certificates of Participation and maintaining audit-ready records
      required by national accreditation bodies (e.g., NABL).<\/li>
    • Administrative Communications<\/strong>: Dispatching program calendars, survey submission deadline reminders, invoice
      receipts, and technical support notices.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      4. CONFIDENTIALITY OF EQA RESULTS & ANONYMIZATION<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Strict Data Confidentiality Mandate:<\/strong> EQAsure maintains absolute confidentiality regarding individual laboratory
      performance data. All peer group comparison summary reports and published statistical analyses utilize anonymized<\/strong>
      unique participant codes<\/strong>. No participant’s individual test scores are disclosed to third parties or other participating
      laboratories without explicit written consent.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Exceptions<\/strong>: Confidential participant data will only be disclosed to external parties when required by law, court order, or
      formal mandate from regulatory\/accreditation authorities (such as NABL) under standard assessment obligations.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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      5. INFORMATION SHARING & THIRD PARTIES<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      EQAsure does not sell, rent, or trade personal data or participant lists to any third parties for commercial marketing.
      Information is shared strictly on a need-to-know basis with:<\/p>

      • Logistics Partners<\/strong>: Verified courier and shipping providers necessary to physical delivery of biological\/chemical
        control sample kits to lab locations.<\/li>
      • IT Infrastructure Providers<\/strong>: Secure web hosting servers, database managers, and encrypted transaction partners
        maintaining web portal uptime.<\/li>
      • Accreditation Assessors<\/strong>: Authorized ISO\/IEC 17043 peer auditors reviewing quality system compliance during
        routine audits.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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        6. DATA SECURITY & INTEGRITY<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        We implement robust technical and organizational security measures\u2014including TLS\/SSL protocol encryption for data in
        transit, secure database firewalls, restricted access controls, and regular system monitoring. Participants are solely
        responsible for maintaining the strict confidentiality of their web portal login credentials and participant numbers.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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        7. DATA RETENTION & ARCHIVAL<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Personal details and test submission records are retained for the duration of the active subscription cycle and for a
        mandatory retention period required by clinical accreditation standards (typically 3 to 5 years). Following expiry of legal
        and operational requirements, data is securely anonymized or permanently deleted.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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        8. RIGHTS OF DATA PRINCIPALS (UNDER DPDP ACT)<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Participating representatives possess specific rights regarding their personal data<\/p>

        • Right to Access & Correction<\/strong>: Review and request updates to inaccurate or outdated contact profiles.<\/li>
        • Right to Grievance Redressal<\/strong>: Submit queries or formal concerns to our designated Privacy & Grievance Officer.<\/li>
        • Right to Withdraw Consent<\/strong>: Request account deactivation (subject to active contract fulfillment and mandatory audit retention rules).<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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          9. CONTACT & GRIEVANCE REDRESSAL<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          For privacy queries, data requests, or formal grievances, please reach out to our team:<\/p>

          Entity Name<\/strong>:\u00a0 EQAsure\u00a0<\/p>

          Postal Address:<\/strong> 104, Dharmabhakti Complex, Khushalwadi, Jamalpore, Navsari \u2013 396 445, Gujarat, India<\/p>

          Contact Phone:<\/strong> +91 635 802 1480<\/p>

          Official Email: <\/strong>eqasure@gmail.com<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Effective Date: September 1, 2026 PRIVACY & DATA PROTECTION POLICY 1. INTRODUCTION & SCOPE EQAsure (“we,” “us,” or “our”) operates as an independent external quality assurance provider for in-vitro diagnosticlaboratories, accessible via https:\/\/eqasure.com\/. We are committed to safeguarding the privacy of our websitevisitors, participating medical laboratories, authorized lab representatives, and healthcare professionals.This Privacy Policy details […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2154","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eqasure.com\/index.php\/wp-json\/wp\/v2\/pages\/2154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eqasure.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eqasure.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eqasure.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eqasure.com\/index.php\/wp-json\/wp\/v2\/comments?post=2154"}],"version-history":[{"count":4,"href":"https:\/\/eqasure.com\/index.php\/wp-json\/wp\/v2\/pages\/2154\/revisions"}],"predecessor-version":[{"id":2159,"href":"https:\/\/eqasure.com\/index.php\/wp-json\/wp\/v2\/pages\/2154\/revisions\/2159"}],"wp:attachment":[{"href":"https:\/\/eqasure.com\/index.php\/wp-json\/wp\/v2\/media?parent=2154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}